Shipping & Returns
Thank you for visiting and shopping at Prntd. Following are the terms and conditions that constitute our Shipping Policy.
All orders are processed within 1-2 business days. Orders are not shipped, processed or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.
Return & Exchange Policy
To us, no order is complete until you are fully satisfied, this is why we make returns easy. If something isn’t quite right, you have 30 days to return. We currently do NOT offer Free Returns, but please contact us with your returns query and our team will assist you.
As we offer personalized products, we can NOT offer a refund on these unless the product is faulty or not as described. We may offer store credit in these circumstances.
Please note, it can take up to 14 days to receive and complete your return. If it's been longer than this, please contact customer service with proof of return, e.g. collection receipt, drop off slip. We always try to be as fast as possible, but during busy periods (such as public holidays and sales) it can take a little longer.